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Head of Amman Greater Municipality Committee inspects the Municipality's Information Technology Directorate

Head of Amman Greater Municipality Committee inspects the Municipality's Information Technology Directorate

The Head of the Amman Greater Municipality Committee, Engineer Ahmed Al-Malkawi, during an inspection visit to the Information Technology and Communications Directorate, was briefed on the workflow within the directorate and the most prominent projects and achievements it is implementing in the field of developing digital infrastructure, enhancing the efficiency of technical systems and services, and supporting the Municipality's directions in digital transformation and business continuity.

Al-Malkawi listened to a detailed explanation of the technical infrastructure modernization project

, and the transition from the PCA X5 platform to the PCA X10 platform, as part of the Municipality's continuous efforts to modernize its technical environment, improve system operation efficiency, and enhance the utilization of available technological resources and assets.

Al-Malkawi was briefed on the project implementation stages, starting from planning, preparation, and migration, up to verification and closure. The targeted migration works from the old platform to the new platform have been completed, making the PCA X10 platform the main operating environment for the concerned systems, thereby providing a more suitable technical foundation for future growth and expansion.

He was also introduced to the plan to repurpose the PCA X5 platform to support the disaster recovery

system, instead of decommissioning it after the completion of migration works. This enhances the utilization of existing investments, provides an additional platform for service restoration when needed, and supports the Municipality's readiness to deal with technical risks and potential outages. The upcoming phase will include completing all disaster recovery requirements, including adopting the final design of the system, preparing backups and restoration, verifying services, executing recovery tests, and proceeding to documentation and operational handover, ensuring the transition from technical achievement to integrated operational readiness.

The Executive Director of the Information Technology and Communications Directorate, Sultan Al-Khrabsheh, emphasized that the technical infrastructure modernization project represents an important step in developing the digital work environment at the Municipality by raising the efficiency of utilizing technical resources, enhancing the sustainability of electronic systems and services, and transforming the previous technical platform into a utilized asset supporting the disaster recovery system and business continuity.

He explained that the next phase will involve working on developing the disaster recovery system in the city of Aqaba (Aqaba Digital Hub),

thereby enhancing the Municipality's readiness for business continuity and supporting the restoration of services and technical systems in emergencies, as part of an integrated plan to raise the level of digital resilience and readiness.

This visit comes within the framework of following up on the efforts of the Information Technology and Communications Directorate in developing the technical work system at the Greater Amman Municipality, and reviewing projects that contribute to raising the efficiency of the digital infrastructure, improving the sustainability of electronic services, and enhancing operational resilience, thus supporting the Municipality's work and future plans in digital transformation.

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