The importance of this path increases with the expansion of the sectors covered by the visits, from health and education to vocational training, agricultural and industrial production, social care, tourism, and youth. The report indicates that the covered health sites serve more than 6.5 million citizens, while more than 23,000 students benefit from educational sites, and more than 27,000 workers benefit from agricultural and industrial production sites. In reality, the link between the site and the number of beneficiaries gives the follow-up a dimension more closely related to the social and economic impact of the service.
Frequent government field visits carry an important institutional meaning; they put decisions to the test of implementation. For example, the Northern Badia Hospital witnessed two visits, the first in October 2024 and the second in August 2026, while the new Al-Zarqa Government Hospital witnessed two visits during 2025. The follow-up was accompanied by procedures related to equipment, personnel, maintenance, expansion, and service improvement.
This pattern creates a clear administrative cycle of follow-up, starting with field diagnosis, then decisions, followed by implementation, then review, and then completing or correcting the path. It also reveals the interconnected nature of government work, where some files require coordination between several entities, as seen in procedures for land allocation, expansion, construction of alternative buildings, and provision of resources.
The broader value of the experience lies in the possibility of converting government field visit data into an integrated performance management system, where each procedure is linked to the responsible entity, the specified date, the percentage of completion, obstacles, and the impact on beneficiaries, thus turning follow-up operations into a cumulative institutional memory that helps in prioritizing, directing resources, and following up on files until completion.
In summary, the value of field visits lies in the knowledge, decisions, procedures, and results they produce. The field provides information, the decision turns it into a procedure, and the follow-up process tests the implementation, and the impact measurement determines the value achieved for the citizen, which transforms the visits from a presence in the field to a tool for decision-making, and from monitoring sites to continuous management of achievement and impact.
