He explained that the smart ID card has transcended its role as a document for identity proof, becoming a fundamental pillar in enhancing the reliability of government transactions, facilitating citizens' access to services, and supporting the expansion of electronic services and integration between institutions, which saves time and effort and elevates the level of government services provided to citizens.
Al-Tayeb affirmed that the department's efforts in developing the smart ID card system come in line with the directives of His Royal Highness Crown Prince Al Hussein bin Abdullah II, during his visit to the Civil Status and Passports Department, in which he stressed the importance of continuing to automate services, developing them, and simplifying procedures to facilitate matters for citizens, pointing out the department's keenness to translate these directives into practical plans and programs that enhance digital transformation, elevate the national identity system, and contribute to developing government services and facilitating citizens' access to them.
He indicated that the department's priorities in the coming period include updating systems and technical infrastructure, developing the biometric verification system, and enhancing data security and protection, which contributes to improving the smart ID card issuance procedures and raising the levels of accuracy and security in identity verification.
He also pointed out the importance of expanding the scope of providing smart ID card services, developing mechanisms for their issuance and acquisition, and simplifying the procedures associated with them, to ensure easy access for citizens to these services both inside and outside the Kingdom.
