I will give you an example: a ministry the size of the Ministry of Education, which has been renamed "Education and Human Resources Development" after merging with "Higher Education," still requires revenue stamps and a series of signatures to certify certificates.
This ministry filled the world during "Corona" with dozens of distance learning platforms and mobilized dozens of e-learning platforms. There is no doubt that the aforementioned are brilliant achievements recorded in its history, but it still cannot get rid of what is called "stamps" and other paper transactions. Remarkably, universities that boast of electronic development and specializations follow suit; in fact, they demand revenue stamps and seals on certificates and their copies.
Applicants are still moving around with papers and seals between state departments and institutions. E-government does not mean standing in front of an institution or department "counter" to extract a document from a color printer connected to a computer button, but rather completing the transaction from one place while the computer roams on your behalf between the relevant departments.
The government is making great efforts for Jordan to become a center for information technology, in the context of the economic modernization plan, so it is the least we can do to get rid of such annoyances.
Paper government still exists, not because reliance on automation in transactions has not eliminated paper, and I think it will not be able to.
The government is enthusiastic about digital transformation, so will these efforts be crowned by getting rid of such a dilemma?
