Poll: 91% of Jordanians are optimistic about the success of the National Water Carrier project
Amman2 min read
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The results of an opinion poll conducted by the Center for Strategic Studies at the University of Jordan on the occasion of two years since the formation of Jafar Hassan's government showed that 91% of the national sample are optimistic about the success of the National Water Carrier project in providing water, compared to 83% of the opinion leaders sample.
According to the poll results, awareness of the National Water Carrier project reached 84% among the opinion leaders sample, compared to 32% among the national sample, showing a discrepancy in the level of awareness of the project between the two samples.
Regarding water availability, 52% of respondents reported that water was never cut off, while the remaining percentage was distributed among those who indicated that water cuts were intermittent, frequent, or permanent.
In the digital transformation axis, the results showed that 74% of respondents activated their digital identity via the "Sanad" application, while 89% of digital service users said that using them saved them the trouble of visiting government departments.
55% of the national sample reported visiting one of the comprehensive government service centers, and 80% of visitors to these centers rated the speed of transaction processing as very good, while 17% rated it as good.
Regarding the virtual persona "Farah", the results showed that 59% of the opinion leaders sample had heard of her, compared to 24% of the national sample. Social media platforms were the primary source of respondents' awareness of her, at 79% for the national sample and 76% for the opinion leaders sample.
Regarding the evaluation of the digital spokesperson "Farah" experience, about a third of respondents in both samples considered it a pioneering idea, while 47% of the national sample and 44% of the opinion leaders sample expressed more trust in the human spokesperson.
Respondents' opinions varied regarding the services they would like "Farah" to provide in the future, ranging from providing government services directly to answering inquiries instantly.
